Access
Access to the campsite and the use of its services is reserved for those who have hired their stay with it. The management reserves the right of admission and will cancel the contract to campers who disturb the peace, ignore the basic social / behaviour rules, do not respect the internal rules and, in general, do not respect the principle rules of conduct established by the Official Regulations and the FCC Indoor Camping Regime.
Registration
Upon arrival at the campsite the client will check-in accepting what it indicates. Any modification of what you have declared must be notified immediately.The holder of the registration form must be of legal age, show valid ID / passport and will be responsible for all acts and damages that may be caused by him and / or his companions. However, you will have to show the ID of all your companions.
Payments
You can pay in cash or with any type of credit card, except American Express.
ANCV (French holiday checks) are also accepted.
Other types of checks and Eurocheques will not be accepted.
Vehicles
The maximum speed for all vehicles is 10km / h.
From 11 p.m. to 7 a.m. you cannot enter or leave the campsite with a vehicle.
If the client arrives at this time, he will have to park the vehicle in the parking lot of the entrance.
The entry to the campsite of any vehicle that is not subject to a fee is not allowed.
The parking of vehicles in the parking lot is reserved for the clients of Camping Relax-Ge.
Parking cannot replace the car parking of your plot or bungalow.
It is forbidden to ride bicycles from 10:30 p.m. to 7 a.m. through the campsite.
Silence
You have to respect both daytime and nighttime silence. The rule requires silence after 12 a.m. without any exception.
During the day it is requested that the volume of electronic and digital devices be maintained with reasonable intensity. It asks for understanding, solidarity and common sense of everybody.
Swimming pools
Pool hours are from 10 a.m. to 7 p.m. It is mandatory to shower before bathing in the pool. Children under 10 must be accompanied by an adult who assumes all responsibility.
Small pool: it is for children up to 6 years maximum, accompanied by an adult.
Hammocks: the use of hammocks is for all camping clients. A civilized and respectful behaviour is requested in order to everybody enjoy. The hammock cannot be left occupied if the pool enclosure or bar terrace is abandoned. In any case, the lifeguard will take charge of leaving the hammock free.
Floats: the use of inflatable mattresses and giant floats (donuts, dragons…) is not allowed in any of the pools. Sleeves, small floats and “churros” are authorized.
Balls: only the use of small sponge balls of less than 20 cm is allowed.
Goggles: diving goggles are allowed as long as they are not made of glass or other material that can be broken.
It is definitely forbidden in all swimming pools:
Bath in a shirt, underwear, shoes, towels and duck feet. People or children who have skin problems may bathe in sun protective shirts.
You cannot enter glass objects in the pool.
Water guns are not allowed.
Run, push and alter the order of living together.
The entry of pets in the pool.
Electrical supply
the doors of the electrical cabinets must always remain closed for security reasons. The electrical cables must have a ground connection and must be properly insulated. Splices abroad are not authorized. Each plot has only a 6A / 1320W power point.
Pets
Avoid leaving them alone and without attention, and they never have to be untied. Dogs are not allowed in the swimming pools, sanitary blocks and inside the bar.
The campsite has a pipi-can area. The owners are obliged to immediately pick up the excrements that their pets could produce. The campsite has devices with bags for this purpose.
The owner of the dog must ensure that the dog does not bark or disturb the other clients. Moreover, the owner is responsible for any damage caused to people, objects or other animals.
We remind you that neither dogs nor animals in general are admitted to the Campecos, Marinas, Club 5 and Campitels, nor in their surroundings.
Dogs considered a dangerous breed: dogs declared to be dangerous breed or their crossbreed are not allowed (Akita Inu, American Staffordshire Terrier, Doberman, Dogo Argentino, Fila Brasileiro, Pitt Bull Terrier, Rottweiler, Stattfordshire Bull Terrier and Tosa Inu).
Wi-Fi
You can connect to our Wi-Fi network throughout the campsite and bungalows. You can ask for the username and password at reception, prior payment.
Barbecues
The use of barbecues within the plots and bungalows will be authorized as long as they are approved and do not make a flame that exceeds the height of the sides of the barbecue. Charcoal or gas will be used, never firewood.
The use of barbecues is forbidden when the weather conditions are not adequate and when the ALFA plan of the Generalitat de Catalunya notifies the camping about that, who will notify it to clients.
The campsite has a communal barbecue area, which can be used freely.
It is forbidden to fire directly on the ground.
Trees and plants
We ask you to respect trees and plants and not admit that anybody destroys them. It is forbidden to tie wires to trees and nail nails. You can tie ropes without tighten in excess and protecting the plant or tree. No landscaping or modification or annoying installation to the plot is allowed.
Games / sports
To avoid inconvenience to other campers, these will be held in areas intended for this purpose.
From 9 p.m., any activity that could disturb the campers (boules, football, water guns, etc.) is forbidden.
The campsite has rental bicycles.
Activities
Any mass meeting (contests, celebrations, parties, social events, etc.) must be expressly authorized by the camping management.
Rubbish
The campsite makes selective rubbish collection. Please, help us to respect the environment using the containers intended for this purpose.
Waste water
Will be poured into chemical toilets that are located in the sanitary blocks.
Insurance
The camping company is not responsible for the robberies, thefts or damages of any type caused by third parties which the campers may be victims. The campsite has safe deposit boxes where campers can deposit money and valuables by paying a small fee daily. Request information at reception.
The campsite will not respond to damages that are not directly attributable to meteorological or natural phenomena. Nor if the client’s vehicle is damaged both inside the campsite and in the parking area.
Visits
Only the visit of people who have family or friends staying at the campsite will be admitted.
All visits must be registered at the reception before entering the campsite. If the visit exceeds 60 minutes, you will have to pay the price per person or child / night.
The vehicles of the visits will have to be parked in the parking lot of the entrance paying the corresponding fee, as long as there is availability.
Visits can be at the campsite until 7 p.m.
Plots
Only one car parking per plot is allowed.
The maximum number of people per plot is 6. The installation of 2 families, groups or expeditions in the same plot is not allowed.
Unaccompanied minors from their parents or a legal guardian are not allowed.
In case you occupy a different plot than the one indicated on arrival with a car or other effects, totally or partially, you will have to pay for another plot automatically. The trails, roads and interior roads of the campsite will be left free at all times.
The change to another plot will be requested in reception.
Variations in the name of components in a family will be communicated promptly at reception.
The entry time is from 10 a.m. and the departure time is before 6 p.m.
Payment of the total amount of the stay will be paid the previous day before 8 p.m. or the same day of departure after 10 a.m. at the campsite reception.