- The arrival time is from 4 p.m. to 9 p.m.
- The departure time is before 12 p.m.
- The minimum stay is 2 nights.
- The total amount of the stay must be paid upon arrival at the campsite.
You will only be able to occupy your bungalow / mobile-home / igloo once you have the entrance contract in which the accommodation number is specified.
The accommodation is provided by a certain number of people. Under no circumstances can it be occupied by a higher number of people (including children and babies). The stay will be allowed only to those who have been registered at reception, without exceeding their maximum capacity.
On arrival your accommodation will be clean, so you will have to leave it as you found it on departure. A revision of the accommodation will be made upon check-out to ensure proper use.
Pets are not allowed in the Campeco, Marina, Club 5 and Campitel bungalows but they are allowed in the Igloos Type E and Type L, always following the rules of domestic animals of the Internal Regulations of the campsite.
Camping tents are not allowed inside the accommodation plot.
Awnings will not be allowed in the area of the Igloos.
The bungalows have no TV, no antenna, no air conditioning.
Bungalows do not have bed linen or towels but they do have pillows and blankets, except for Igloos Type E that do not have blankets.
The campsite offers the option of renting sheets and towels.
If during the stay you receive visits, they will be considered as „visits“ of the campsite and they will have to pay the current rate. Prior registration at reception.
In accommodations, those who have not been registered at the time of booking will be considered as “visits“, although the accommodation has enough capacity.
Clients who bring pets to Igloos Type E and Type L will be asked for a deposit of € 50.
Reservation of bungalows
It is necessary to specify the names and surnames and dates of birth of all the people who occupy a bungalow at the time of booking.
When making the payment, do not forget to indicate the name and surname of the holder of the reservation and the reservation number
Certain accommodation cannot be booked or guaranteed. It will be assigned by the management based on availability. The campsite reserves the right to change accommodation and offer another equivalent.
The rate includes one vehicle per accommodation. A second car comes at an extra cost, and will need to be parked in the parking lot at the entrance.
In case any damage to the facilities and / or accommodation due to the misuse of the user is produced, the amount of the damage must be paid at the reception.
If the arrival is later or the departure is earlier than the contracted stay, no refund will be made.
The campsite will keep the reservation of the accommodation until 10 p.m. on the day of arrival. If the booked accommodation is not occupied before this time, and no prior written notice has been received (firstname.lastname@example.org), the reservation will be automatically cancelled.
Roqué S.L. only responds to the deposit received if an error or unforeseen causes prevent the reservation of a plot or a rental accommodation.
The campsite will not be responsible for any information that has not been confirmed in writing, especially the sending of the reservation confirmation.
Cancellations and / or modifications must be notified in writing and sent by e-mail.
Accommodation cancellation conditions:
The cancellation made within 10 days before the arrival date results in the total loss of payment and signal.
The cancellation made before the 10 days before the arrival date results in the return of the payment and signal minus 10 euros, which are deducted for mail and bank expenses.